Terms & Conditions

Terms of Use Agreement

The use of this site is governed by the policies, terms and conditions set forth below. Please read them carefully. Your use of this website indicates your acceptance of these terms and conditions. Your placement of an order indicates your acceptance of these terms and conditions. Your submittal of any purchase order to selby.com.au indicates acceptance of the following terms and conditions. These terms and conditions shall supersede any subsequent terms or conditions included with any purchase order, whether or not such terms or conditions are signed by selby.com.au. selby.com.au reserves the right to make changes to this website and these terms and conditions at any time.

Legal Capacity To Transact

If you are under the age eighteen (18) years, you cannot place orders with selby.com.au. By accepting these terms and conditions you acknowledge that you are over the age of eighteen (18) years. Should selby.com.au suffer any damage or other losses as a result of a transaction entered into by a minor, selby.com.au reserves the right to seek compensation for such losses from the parents or guardians of the minor who caused any order(s) to be placed with selby.com.au.

Australian Sales Only

We sell and ship products only within Australia. We do not ship outside of Australia.

Order Acceptance Policy

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. selby.com.au reserves the right at any time after receipt of your order to accept or decline your order for any reason. selby.com.au reserves the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any item. All orders placed must obtain pre-approval with an acceptable method of payment, as established by our credit and fraud detection department. We may require additional verifications or information before accepting any order. selby.com.au is a reseller to end user customers and does not accept orders from dealers, exporters, wholesalers, or other customers who intend to resell the products offered by selby.com.au.

Use of Information

All of the information selby.com.au collects, both what you tell us and what we collect through the use of cookies, is "aggregated" - meaning that the information from many users is grouped together in a way that does not disclose the personal information of any particular user. We may use this aggregated information to evaluate which products and services are successful and which ones are not, and in order to evaluate which new services we should make available on selby.com.au. We may use only the anonymous click stream data to help our advertisers deliver better-targeted advertisements.

selby.com.au will not disclose any information about any individual without the individual's consent, except to comply with applicable law or valid legal processes. There may be cases in which some of your personal information may be used by selby.com.au to target e-commerce promotions and telemarketing activities such as email offers. In addition, it may be shared with third parties who assist selby.com.au in producing its website or provide a service to selby.com.au's users.

Liability

selby.com.au is not liable for any losses or damages caused by this website or any website linked to or from this website. We reserve the right to refuse any order without giving reason. Upon cancellation of an order we will make all reasonable attempts to contact you using the details provided. All received monies will be refunded using the method received.

Delivery

The delivery times provided by selby.com.au are estimates only. selby.com.au will not be held accountable for late deliveries or loss or damage relating to late deliveries. In the event that multiple items are ordered, part deliveries may be made where stock is not available. All reasonable attempts to notify you will be made using the details you provided. Please ensure you enter the correct delivery address. selby.com.au cannot be held responsible for incorrectly entered delivery addresses.

Acceptance of the Goods

The buyer is responsible for inspecting the goods for fault and notifying us within 5 working days of receiving the goods should there be a fault.

Change of Address

selby.com.au cannot be held responsible for an incorrect address being entered on your order. Address Confirmation is given on the Order Review page in the checkout section of the site. If this is not noticed until after your order is finalised, please contact Customer Service immediately. We will attempt to update any incorrect order details, however due to the fast turnaround of our warehouse, some orders cannot be adjusted. In the case that your order is processed and cannot be updated, please refer to our returns and exchange section for more information.

Warranties

All warranties offered are either the manufacturer’s warranties or selby.com.au warranties.

Pricing

Prices are subject to change without notice. All credit cards are charged in Australian Dollars.

Made to Order Items

You will be charged full price for any Made to Order items, such as Krix Custom Speakers - production of such items will begin after full payment is received.

Refunds & Returns

All change of mind returns must be as new and unopened. Faulty goods will be dealt with as per the manufacturer's warranty.
We recommend returns be sent via registered post as we cannot accept responsibility for lost items. We will happily exchange or refund any item provided the item and its packaging is in its original undamaged condition. If, for any reason, you wish to return goods to us, please contact us and request a Return Authorisation number. This will assist us to process your return quickly upon arrival in our warehouse. We provide a generous 30-day change-of-mind guarantee on our products (unless otherwise stated).

For more information view the full Returns Policy.

Order Cancellations

If notified before goods have been dispatched, selby.com.au can accommodate order cancellations. If items have been shipped, selby.com.au reserves the right to refuse order cancellation.

Copyright and Trademark Notice

This site is owned and operated by CENTENNIAL MARKETING PTY LTD. unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of CENTENNIAL MARKETING PTY LTD. All software used on the site is the sole property of CENTENNIAL MARKETING PTY LTD or those supplying the software. You may use the content of this site only for the purpose of shopping on this website or placing an order on this site and for no other purpose. No materials from this website may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without CENTENNIAL MARKETING PTY LTD giving prior written permission. All rights not expressly granted herein are reserved. Any unauthorised use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.

Typographical Errors

In the event a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information received from our suppliers, selby.com.au shall have the right to refuse or cancel any orders placed for any product listed at the incorrect price. selby.com.au shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, selby.com.au will immediately issue a credit to your credit card account in the full amount of the initial charge.

Links

This website may contain links to other websites on the Internet that are owned and operated by third parties. You acknowledge that selby.com.au is not responsible for the operation of or content located on or through any such website.