Terms & Conditions

Black Friday Price Promise

Selby Members - Purchase any product over $500 on our website or in store and if you notice the price drops on www.selby.com.au before 2nd December 2024, you can claim a refund of 100% of the difference!

Our Black Friday Price Promise gives you peace of mind shopping at Selby, knowing you'll get the best price, guaranteed on a range of great products!

• • To be eligible for the Black Friday Price Promise, you'll need to be a Member, and logged in to your account at time of purchase - or be sure to submit your details in-store!
  • Refunds will be issued to the same payment method used when making the original purchase.

How do I qualify?

It’s simple!

• • Create an account by clicking the "Account" at the top of the page before placing your order.
  • If you’re already a member, be sure to log in before purchasing to qualify.
  • Give us your Name/Phone/Email when placing an order in-store!

How do I start a claim?

• • For online transactions Submit a claim here.
  • For in-store transactions simply call or visit your local store and fill in the same form, and present your receipt/invoice.

The fine print. sorry but there has to be rules, otherwise it'd be chaos! 🤪

• • Promotion commences 29th October, 2024
  • Purchased item must be $500 or more
  • To qualify, members need to be logged in at the time of purchase.
  • Valid for purchases made on www.selby.com.au or in store only
  • Excludes marketplace purchases and pricing (eBay, Amazon, Catch etc)
  • To be eligible all claims must be submitted before 2nd December 2024
  • Price comparison is against web price on www.selby.com.au (excludes any in-store manager specials)
  • Product must be identical including colour variants.
  • Only one claim per product can be accepted during the promotion.
  • Your product warranty & our dedication to support is not affected!
  • We reserve the right to verify each purchase to ensure it's a valid purchase.
  • Retail customers only. Excludes Trade/Wholesale Customers and Commercial Quantities
  • Excludes ex demo, in-store clearance, scratch and dent, custom quotes & package deals, advertising/pricing errors, coupon code purchases & bonus/cash back offers.

If your claim is not approved, it may be that it did not fall within the time window of the promotion, or it doesn’t meet our terms. We appreciate your understanding in such cases.