Fast, Free Shipping Over $29
Free Shipping Over $29
Enjoy free shipping on all orders over $29 to mainland Australia and Tasmania.
Quick Dispatch
We strive to keep all products in stock for fast dispatch. Orders are typically sent from our Hallam warehouse (Melbourne, Victoria) within 24 to 48 hours of payment. Orders paid before 3pm (AEST) on business days often ship the same day.
Shipping Status Explained
For the rare product that is not available for immediate dispatch, we've introduced new shipping status indicators to estimate when your item will ship after you place an order.
Examples:
- Ships in 2 - 4 Days
- Ships in 1 - 2 Weeks
Grouped Shipping
We ship all items together for your convenience and to save on shipping costs. If an item has a longer shipping time, like a pre-order, please place a separate order for that item.
Australia Post
Most orders are sent via Australia Post's eParcel service, known for its reliability and low parcel loss rates.
- Signature Required: To ensure safe delivery of your order, parcels over 250g require a signature on delivery. If you're not home, parcels are redirected to the local post office for collection.
- Safe Drop Option: With an Australia Post MyPost account (free to register), you may have the option to request 'Safe Drop' at your location. Note: Safe Drop is at your risk and some delivery choices may incur additional charges from Australia Post.
Courier
Large or heavy orders will be shipped via courier and require an address where someone is available during the day to receive and sign for the items.
Express Post
For urgent deliveries, we offer Express Post through Australia Post for an additional fee. For more information on Express Post delivery times, please contact us before placing your order.
Questions?
If you have any questions about delivery, please feel free to contact us.